Hi Paul,
If you have an active maintenance contract, please send a debug dump of this review to our Customer Care team.
To create a debugging dump of the review, open the review in question, then go to the "System" link at the bottom of the page (depending on administrative settings, you may have to be an administrator to do this).
In the "Server Backup/Debugging Dump" section, select the following settings:
"Server Logs" => "Include Server Logs"
"File Contents" => "Include all file content"
"Which Data" => "Complete database dump"
"Restrict to One Review" => "Only data from Review ID xxxx"
You may create a new case here:
http://support.smartbear.com/message/codecollaborator/Thanks,
Rick
Collaborator Customer Care
