Forum Discussion

kalpana_seagate's avatar
kalpana_seagate
Occasional Contributor
9 years ago

ccollab admin review set-participants doesn't work if user id is in digits

When the user name contains digits the ccollab set-setparticipants doesn't work, but the same works if user name has only alphabets. see error below,   ccollab admin review set-participants 1593 --...
  • OlegB's avatar
    OlegB
    9 years ago

    Hello kalpana_seagate,

     

    We have reproduced such an issue in our labs and registered a bug in our bug tracking system (COLLAB-1877). So, our R&D team is aware of the problem now and will try to solve it.

     

    In addition, I have found a possible workaround for you: you can use one of the previous GUI client (9.0.x-9.1.x) versions. Here are copies of my tests with the v.9.1.9101 GUI client:

     

    C:\Users\oleg.beriashvili>ccollab admin review set-participants 3 --participant

    Author=admins

    Connecting to Collaborator Server http://127.0.0.1:8080

    Connected as: ---- -- - (admins)

    Loading review ID 3.

    Found Role 'Author'

    Found User 'admins'

    Resolved participant assignment 'Author'='---- -- -'

    Set 1 participants

     

    And I also checked your previous problem with the "ccollab login" command and it works too:

     

    C:\Users\oleg.beriashvili>ccollab login http://127.0.0.1:8080 admins password

    Trying to login with new configuration

    Connecting to Collaborator Server http://127.0.0.1:8080

    Connected as: ---- -- - (admins)

     

    New configuration worked - saving configuration settings

    Configuration key 'url' saved.

    Configuration key 'user' saved.

    Configuration key 'server-proxy-host' cleared.

    Configuration key 'server-proxy-port' cleared..

     

    Please download the one of these versions of the GUI client using the link below and check how it works:

    https://support.smartbear.com/downloads/collaborator/all-installers/

kalpana_seagate's avatar
kalpana_seagate
Occasional Contributor
9 years ago

Any updates? I may have to revert to local database authentication from LDAP if there is no fix for this

  • OlegB's avatar
    OlegB
    SmartBear Alumni (Retired)
    9 years ago

    Hello kalpana_seagate,

     

    We have reproduced such an issue in our labs and registered a bug in our bug tracking system (COLLAB-1877). So, our R&D team is aware of the problem now and will try to solve it.

     

    In addition, I have found a possible workaround for you: you can use one of the previous GUI client (9.0.x-9.1.x) versions. Here are copies of my tests with the v.9.1.9101 GUI client:

     

    C:\Users\oleg.beriashvili>ccollab admin review set-participants 3 --participant

    Author=admins

    Connecting to Collaborator Server http://127.0.0.1:8080

    Connected as: ---- -- - (admins)

    Loading review ID 3.

    Found Role 'Author'

    Found User 'admins'

    Resolved participant assignment 'Author'='---- -- -'

    Set 1 participants

     

    And I also checked your previous problem with the "ccollab login" command and it works too:

     

    C:\Users\oleg.beriashvili>ccollab login http://127.0.0.1:8080 admins password

    Trying to login with new configuration

    Connecting to Collaborator Server http://127.0.0.1:8080

    Connected as: ---- -- - (admins)

     

    New configuration worked - saving configuration settings

    Configuration key 'url' saved.

    Configuration key 'user' saved.

    Configuration key 'server-proxy-host' cleared.

    Configuration key 'server-proxy-port' cleared..

     

    Please download the one of these versions of the GUI client using the link below and check how it works:

    https://support.smartbear.com/downloads/collaborator/all-installers/

    • kalpana_seagate's avatar
      kalpana_seagate
      Occasional Contributor
      9 years ago

      I'm on version 10 and both client and server are installed on the same machine. Should i roll back both my server and client to older version?

      • OlegB's avatar
        OlegB
        SmartBear Alumni (Retired)
        9 years ago

        Hello kalpana_seagate,

         

        You can use the GUI client version lower than the server one. Roll back the client and check how this works. Please let me know if you face any issues, I will be happy to help you.