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luxel's avatar
luxel
New Contributor
13 years ago

ccollab addversions - "ScmCommunicationException: Unknown characters in ClearCase version"


When running ccollab addversions command, I got below error, can anyone help here? Thanks!



log as below:



FINE: Adding version

/vobs/uif/ui.cxx@@/main/mybranch/1

Aug 13, 2012 10:41:20 AM com.smartbear.cmdline.CommandLine getCommandLine

FINE: cmdline: WD: /vobs/uif; "cleartool" "pwv" "-root"

Aug 13, 2012 10:41:20 AM com.smartbear.cmdline.CommandLine executeCommandLine

FINE: result: 0 lines of textual data:

Aug 13, 2012 10:41:20 AM com.smartbear.ccollab.CLI doMain

FINE: Error running command addversions

com.smartbear.cmdline.ScmCommunicationException: Unknown characters in ClearCase version: /vobs/uif/ui.cxx@@/main/mybranch/1

        at com.smartbear.scm.impl.clearcase.ClearCaseVersion.<init>(ClearCaseVersion.java:34)

        at com.smartbear.scm.impl.clearcase.ClearCaseScmVersion.getHistory(ClearCaseScmVersion.java:192)

        at com.smartbear.scm.ScmChangeset.addVersionsByName(ScmChangeset.java:255)

        at com.smartbear.ccollab.client.commands.CommandAddVersions.execute(CommandAddVersions.java:358)

        at com.smartbear.ccollab.client.commands.admin.review.AbstractReviewCommand.execute(AbstractReviewCommand.java:90)

        at com.smartbear.ccollab.client.commands.Command.validateAndExecute(Command.java:336)

        at com.smartbear.ccollab.CLI.doMain(CLI.java:958)

        at com.smartbear.ccollab.Main.doMain(Main.java:128)

        at com.smartbear.ccollab.Main.main(Main.java:100)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:585)

        at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

        at com.install4j.runtime.Launcher.main(Unknown Source)

Aug 13, 2012 10:41:20 AM com.smartbear.ccollab.datamodel.Engine close
  • Hi Luxel,



    Will you please run that same command in debug mode and email the resulting log file to our Tech Support address?



    ccollab@smartbear.com



    Run the command like this:



    ccollab --debug addversions
  • luxel's avatar
    luxel
    New Contributor
    Thank you for suggestion. I have email my log file to Support Team.
  • luxel's avatar
    luxel
    New Contributor
    Hi Nancy



    It looks like the email address is not correct:

    Delivery has failed to these recipients or groups:


    ccollab@smartbear.com

    The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.