Cannot send the review to completed, it stays in a loop
Hello, Does anyone have faced the same problem? I'm trying to send a review to completed, but I'm having a problem: I have the button to "Send to completed" activated but every time I click on it...
Hello DanOrta,
Depending on your role configuration [https://support.smartbear.com/collaborator/docs/server/settings/review-templates/roles.html#parameters], specifically the field "Marks review finished" and "Min # required to finish review," you may have multiple participants that need to approve the review before it is sent to the Completed phase. In order to check your role configuration, you will need admin privileges.
Regards,
Calvin Chan
Associate Technical Support Engineer
