Forum Discussion

kalpana_seagate's avatar
kalpana_seagate
Occasional Contributor
9 years ago

After LDAP upgrade, command line ccollab login <url> <user> <password> doesn't work

After LDAP configuration and version upgrade, command line doesn't work.   ccollab login http://codecollaborator 524975 jsdsjdjs   throws an error, ERROR: Connectivity problem with Collaborator ...
DWalsh's avatar
DWalsh
Moderator
9 years ago

Hi

 

Can you confirm that both the collab client and server are the same versions?

 

Also are you able to login to the UI with the same user name and password?

 

Regards

Damien

 

Technical Sales Engineer

  • kalpana_seagate's avatar
    kalpana_seagate
    Occasional Contributor
    9 years ago

    yes both my client and server are on same version. Attached screenshot for verification.

     

    The same user id and password works from client GUI.

     

    • OlegB's avatar
      OlegB
      SmartBear Alumni (Retired)
      9 years ago

      Hello kalpana_seagate,

       

      Unfortunately, you have faced one of the known issues. Collaborator throws the API login ticket invalid exception before the stored one could be refreshed. The fix for this issue is included in the Collaborator v.10.0.1000 release. Please wait for the release announcement and check how it works.

      • kalpana_seagate's avatar
        kalpana_seagate
        Occasional Contributor
        9 years ago

        Can we have a temporary fix for this issue or a patch? We have rational clearquest integrated with code collab through command line and this issue is blocking the review creation. And also please let me know the release date for next version.

         

        Regards,

        Kalpana