We have tried to upgrade to 11.3, but can't login. It returns an error message:
com.smartbear.ccollab.service.api.v7001.ServiceException: This version of the product doesn't support external authentication
External authentication has obviously never been setup, and we have tried reinstalling with no success. We have had to rollback to 11.2 due to this issue.
Hi,
This is a known issue. Its ID is COLLAB-4161. We're working on fixing it ASAP.
I am evaluating this product as an employee of a Japanese multinational with 130.000 employees worldwide. I have already wasted two days trying to make this run and finally reached this error. I will tell my boss tomorrow that my conclusion is NO.
Same Issue there
Whe are blocked now, please solve this fast
Hi,
We've prepared a maintenance build that should fix the issue. It is available for download on our website:
https://support.smartbear.com/downloads/collaborator/maintenance-builds/
Please let me know if the issue persists.
