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Forum Discussion

saspura's avatar
saspura
New Contributor
5 years ago

How to remove BitBar sub-account users from my subscription

I've got users in my sub-account list that no longer work at the company.

They are disabled.

Since they were consultants, I now need to remove them so that they can be added to other consultant accounts at other locations that use BitBar.

 

I also have the problem in reverse, how to add a consultant's email address once they have a BitBar account.  I'm getting errors saying that they already have an account and it is blocking me from adding them as a sub-account.

 

Thanks,

-Steven

2 Replies

  • AlexKaras's avatar
    AlexKaras
    Community Hero

    saspura :

    Hi,

     

    If it is not too late, try to ask Support directly via the https://support.smartbear.com/bitbar/message/ form. Hopefully they will solve your problem and let you know how the same can be done yourself in the future.

     

  • glenn569's avatar
    glenn569
    Occasional Visitor

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