Forum Discussion

geoffrey_mecoy's avatar
Occasional Contributor
10 years ago

"Real" repeat alerts

Is there a way to set the email alerts that get cut out on monitors to send once when they repeat?  For example, let's say that site has monitors set to check the site from f...
  • SJeffries's avatar
    10 years ago
    You can update the notification frequency and trigger for each Recipient under "Alerts - Alert Recipients" in the console, under the Synthetic category:

    - Select the recipient to modify in the left panel and click the 'Edit Recipient' button.  

    - Click the 'Availability Alerts' tab in the new window

    - You can update how many errors it takes to trigger an alert. In your case you may stick with using the default; just 1 error sends an alert.

    - You can also update when to stop alerts, the default is 10. In your case you should update this to 4, and after the first 4 errors alert you, the notifications will stop until the error clears.

    - If you don't want to send the 'Clear' you can uncheck that box below in the same window.

    - Click the 'Submit' button at the bottom to complete the change

    - Repeat the process for each Recipient

    Hope that helps!

    ~ Scott