Forum Discussion

Jonila_David's avatar
Jonila_David
New Contributor
2 years ago

Not able to create test cases and test cycles in Zephyr scale.

Not able to create test cases and test cycles in Zephyr scale. Add test cycle button, Test case button is grayed out. Throwing error such as "permission not there..." Although we have Zephyr Scale Plugin added in JIRA. It was working fine but suddenly after few hours we are not able to Create Test cases as the Buttons are greyed out. PFA below Screenshot of the error.

 

  • Have you checked the Zephyr Scale permissions?  IT sounds like something has changed in that permission set.  It's in Project Settings...

     

     

5 Replies

  • MisterB's avatar
    MisterB
    Champion Level 3

    Have you checked the Zephyr Scale permissions?  IT sounds like something has changed in that permission set.  It's in Project Settings...

     

     

    • Jonila_David's avatar
      Jonila_David
      New Contributor

      Thank you MisterB!  Now I am able to add test cases after changing permissions in the settings.

      • Uday_681's avatar
        Uday_681
        New Member

        Hey jonila_David can you explain the detailed explanation, because I'm also facing the same issue.