Forum Discussion
- Nastya_KhovrinaSmartBear Alumni (Retired)
Hi Sri,
Thank you for your post! Please refer to the following links:
- About QAComplete Integration for JIRA Plugin:
https://support.smartbear.com/qacomplete/docs/#UsersGuide_SP/JIRA Integration/plugin/about.htm
- Getting Started with the synchronization:
- sprei_09Occasional ContributorHi Nastya,I have replied back to the solution provided above through the email I have signed up my account. Seems to be that has not been reached to you.Anyway, I have strictly followed the instructions provided in the JIRA integration links and apparently we have cloud infrastructure. So, I have used JIRA Url and Secret Key to log into the account. The account login was successful.However, when selected with the projects from the QAComplete and JIRA from the list, the following error is being thrown.We already have cloud projects created in JIRA, but still we are receiving this error. Any great thoughts will be very helpful to resolve this issue. Appreciate you taking time."No JIRA Cloud projects are selected for synchronization.If you want to disable synchronization, click Disconnect"Please help.
- Nastya_KhovrinaSmartBear Alumni (Retired)
Hi, thank you for the reply.
What version of QAC do you use - SaaS or On-Premise?
Please see this article:
The "QAComplete Integration for JIRA" plugin - clarification of the "QAComplete server must have access to JIRA server" requirementAlso, note that the JIRA account you use for configuring synchronization must have Administrator privileges:
https://support.smartbear.com/qacomplete/docs/#UsersGuide_SP/JIRA Integration/plugin/requirements.htmPlease let me know the case number, I cannot find the corresponding case in our DB.
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