Customising email alerts
Is there any way to customise the content and style of the automated Email Alerts that get sent when a Requirement/Defect/Test Case item is updated in SoftwarePlanner?
Forum Discussion
Hi,
Please read the Customizing Email Alert Templates (On-Premises only) article to learn how to modify built-in templates for email alerts.
Anastasia
Customer Care TeamIs there a way to customize email alerts if you do not use the On-Premise version?
Hi Laura,
SaaS users can customize email which are sent using the Send Email function: https://support.smartbear.com/qacomplete/docs/administrator/config/project/email-alerts/custom-templates.html
but, cannot customize Email Alerts, it is available only for On-Premises users: https://support.smartbear.com/qacomplete/docs/administrator/config/project/email-alerts/templates.html
Hi Anastasia,
Is there a plan to add this feature for SaaS users?
Thanks,
Laura
Laura,
What exactly do you want to customize? You can post a new feature request here: https://community.smartbear.com/t5/QAComplete-Feature-Requests/idb-p/QAComplete_Feature_Requests
Hi Anastasia,
We would like the Project name or the Test/Test Set Name to be included in the subject line of the Test Run Status emails.
Thanks,
Laura
Hi Laura,
Ok, thank you for your reply. We have a task in our backlog to provide an option to customize the built-in Email Alert Templates.
