michalr
12 years agoOccasional Contributor
Stalled review detection and Waiting state - workflow bug
Hi,
we are constantly experiencing the following annoying issue with Collaborator. Here is how to reproduce:
Review has two participants Author and Reviewer.
1 Author indicates that he is waiting for the reviewer to perform his work.
2.Reviewer Approves the review.
At this moment both participants expect the review to be finished but instead they are both reactivated and an email is sent that the review is stalled, which is not true.
Is there an option to tell Collaborator not to do this and instead finish the review? Or at least reactivate just Waiting author and not the reviewer who already approved the review?
Thanks,
Michal
we are constantly experiencing the following annoying issue with Collaborator. Here is how to reproduce:
Review has two participants Author and Reviewer.
1 Author indicates that he is waiting for the reviewer to perform his work.
2.Reviewer Approves the review.
At this moment both participants expect the review to be finished but instead they are both reactivated and an email is sent that the review is stalled, which is not true.
Is there an option to tell Collaborator not to do this and instead finish the review? Or at least reactivate just Waiting author and not the reviewer who already approved the review?
Thanks,
Michal