Forum Discussion
Anonymous
13 years agoHi Michal,
What version of CodeCollaborator are you running?
What is your exact Next Steps Waiting status set to?
I'm unable to duplicate this issue running the latest v.8003, setting my Next Steps Waiting state to "Any Activity Occurs". When the reviewer approves the review, the review enters the Completed phase successfully.
If your issue persists, please open a support ticket by emailing support@smartbear.com
and send us a review dump file so we can take a closer look.
To create a debugging dump of the review, open the review in question, then go to the "System" link at the bottom of the page (depending on administrative settings, you may have to be an administrator to do this).
In the "Server Backup/Debugging Dump" section, select the following settings:
"Server Logs" => "Include Server Logs"
"File Contents" => "Include all file content"
"Which Data" => "Complete database dump"
"Restrict to One Review" => "Only data from Review ID xxxx"
Then click on the "Download Dump File" button. Send me the resulting zip file.
Thanks!
What version of CodeCollaborator are you running?
What is your exact Next Steps Waiting status set to?
I'm unable to duplicate this issue running the latest v.8003, setting my Next Steps Waiting state to "Any Activity Occurs". When the reviewer approves the review, the review enters the Completed phase successfully.
If your issue persists, please open a support ticket by emailing support@smartbear.com
and send us a review dump file so we can take a closer look.
To create a debugging dump of the review, open the review in question, then go to the "System" link at the bottom of the page (depending on administrative settings, you may have to be an administrator to do this).
In the "Server Backup/Debugging Dump" section, select the following settings:
"Server Logs" => "Include Server Logs"
"File Contents" => "Include all file content"
"Which Data" => "Complete database dump"
"Restrict to One Review" => "Only data from Review ID xxxx"
Then click on the "Download Dump File" button. Send me the resulting zip file.
Thanks!