Forum Discussion

john_bowman's avatar
john_bowman
13 years ago

Prompting for password for every task in Eclipse JUNO using v6.5, CVS

While using Eclipse JUNO (v4.2) and having v6.5.6511.004 of the Code Collab Eclipse plugin installed, while attempting to do a code review (CVS), I am experiencing the following odd behaviors:



1 - Goto Code Collab perspective, double-click on code review in Action Items, review opens.  Unable to double click on a file in the review. Workaround, I can right-click on a file and choose open. What happened to the double-clicks?

1.1 - When I click on a change in the opened file, then attempt to click on the New Conversation on line XX edit box in the Conversations View, the line number changes to line 1.

2 - Every activity I am prompted to enter in my password.  The dialog says: "CodeCollaborator client credentials invalid. Please supply a valid password."  My password is never saved.

2.1 - When I goto the Preferences page for Code Collab, goto Server Connection.  I can see my server url, and my user name, but there is no field to enter in my password.



This is very cumbersome to use this way, any ideas on how to resolve these issues? And I know the password I am entering is correct, because each task completes successfully.



John



PS:

OS: Ubuntu 10.04 LTS
  • franzw's avatar
    franzw
    13 years ago
    I witnessed the same problem with the credentials.  I downgraded to version 6.5.6511.004, and the problem has gone away.



    However, I also cannot double-click on a filename in the CodeCollaborator tree, to open a review.  I have to right-click-and-open, as you described. 



    I also note that the icons on the CodeCollaborator tree do not update automatically after I "accept" comments.  I have to force the tree to re-draw by toggling the tree between "flat" and/or "compressed".
  • MZuniqa's avatar
    MZuniqa
    Staff
    13 years ago
    Hi John,



    I will forward issues 1 and 1.1 to Product Development so they can be appropriately prioritized.

    Regarding 2, please make sure you have a valid log in ticket. You can log in from Eclipse on Window > Preferences > Code Collaborator > Server Connection > Test Connection. You will be prompted for the password if you are not logged in. Please notice that if you have the Code Collaborator client installed you may need to open the Preferences dialog by right clicking on the tray icon, then go to Server Connection and finally click on Test Connection, you will also be prompted for the password there. It seems the Eclipse plugin is not saving the new password, but the client does. I will also forward this issue to Product Development.



    Thanks!

     - Manuel
  • dconley's avatar
    dconley
    13 years ago
    I'm having the same credentials problem with the Eclipse plugin. When using the plugin  I'm constantly prompted to re-enter my password. This happens while either simply viewing source code or while entering review comments. This behavior has essentially rendered the Eclipse plugin client unusable.



    Tech Details:

    Eclipse Indigo v3.7.0

    PRC Plugin v7.3.7301.001



  • ebrown_1's avatar
    ebrown_1
    SmartBear Alumni (Retired)
    13 years ago
    John,



    1 & 1.1. Can you tell me what version of the CodeCollaborator server you're using? If you email this information to support@smartbear.com, we'll look into this as a support request.

    2. A fix for this issue should be going out in the next maintenance build.

    2.1 We now use tickets for authentication, and you can validate your login by pressing the Test Connection button in the Server Connection settings for CodeCollaborator. This will prompt you for your password.
  • Anonymous's avatar
    Anonymous
    13 years ago
    Hi Manoj,



    If you are refering to issue (2), try the following work around as described above:

    You can log in from Eclipse on Window > Preferences > Code Collaborator > Server Connection > Test Connection. You will be prompted for the password if you are not logged in. Please notice that if you have the Code Collaborator client installed you may need to open the Preferences dialog by right clicking on the tray icon, then go to Server Connection and finally click on Test Connection, you will also be prompted for the password there. It seems the Eclipse plugin is not saving the new password, but the client does.



    If that does not resolve your issue, please let us know by contacting support@smartbear.com.
  • vaani_cm's avatar
    vaani_cm
    13 years ago
    We are all facing the same issue as well. We need to enter the login multiple times - its difficult activity to keep doing it....



    Can you please release a fix for this asap !   - we are using eclipse code collab. plugin version 7.3.7301.001
  • ebrown_1's avatar
    ebrown_1
    SmartBear Alumni (Retired)
    13 years ago
    The 7.3.7302 release now available fixes this issue. The problem was not related to loggin in per se, because that worked, but in saving the login ticket.



    NOTE: if you also have the CodeCollaborator GUI client installed, you must upgrade it as well as the Eclipse plugin, to this latest version.



    You will need to use the Test Connection procedure (described above) initially to get a login ticket. After that, you should not be prompted again.



    Eric