Forum Discussion

konecnyb's avatar
12 years ago

Error when creating Report from SVN Revision *.pck files

Hello,



we run into problem with Code Collaborator during creating report from svn revision.



Revisions which contain *.pck file end on error.



More can found in attached files.



Thank you

1 Reply

  • Hannah's avatar
    Hannah
    SmartBear Alumni (Retired)
    Hi Antonin,



    Are the .pck files in  an svn external directory?



    It might also help if you could email your server logs to support@smartbear.com so we could take a look.




    To get the server log, go to the "System" link at the bottom on the page (you might have to be an administrator to see that).





    In the "Server Backup/Debugging Dump" box at the top of the page, select the following settings:





    "Server Logs" => "Include Server Logs"

    "File Contents" => "No file content"

    "Which Data" => "System configuration only - no review data"





    Then click on the "Download Dump File" button.  Send us the resulting zip file.


    Thanks!