Forum Discussion

konecnyb's avatar
konecnyb
13 years ago

Error when creating Report from SVN Revision *.pck files

Hello,



we run into problem with Code Collaborator during creating report from svn revision.



Revisions which contain *.pck file end on error.



More can found in attached files.



Thank you
  • Hannah's avatar
    Hannah
    SmartBear Alumni (Retired)
    13 years ago
    Hi Antonin,



    Are the .pck files in  an svn external directory?



    It might also help if you could email your server logs to support@smartbear.com so we could take a look.




    To get the server log, go to the "System" link at the bottom on the page (you might have to be an administrator to see that).





    In the "Server Backup/Debugging Dump" box at the top of the page, select the following settings:





    "Server Logs" => "Include Server Logs"

    "File Contents" => "No file content"

    "Which Data" => "System configuration only - no review data"





    Then click on the "Download Dump File" button.  Send us the resulting zip file.


    Thanks!