Forum Discussion
Hannah
13 years agoSmartBear Alumni (Retired)
Hi Antonin,
Are the .pck files in an svn external directory?
It might also help if you could email your server logs to support@smartbear.com so we could take a look.
To get the server log, go to the "System" link at the bottom on the page (you might have to be an administrator to see that).
In the "Server Backup/Debugging Dump" box at the top of the page, select the following settings:
"Server Logs" => "Include Server Logs"
"File Contents" => "No file content"
"Which Data" => "System configuration only - no review data"
Then click on the "Download Dump File" button. Send us the resulting zip file.
Thanks!
Are the .pck files in an svn external directory?
It might also help if you could email your server logs to support@smartbear.com so we could take a look.
To get the server log, go to the "System" link at the bottom on the page (you might have to be an administrator to see that).
In the "Server Backup/Debugging Dump" box at the top of the page, select the following settings:
"Server Logs" => "Include Server Logs"
"File Contents" => "No file content"
"Which Data" => "System configuration only - no review data"
Then click on the "Download Dump File" button. Send us the resulting zip file.
Thanks!
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