Server CPU usage increases to 90-95% when a specific script is executed (usually 10%)
Hello, First of all, we are operating JIRA DC - Zephyr Sq8.0.0.80009607 When a user executes some automation scripts, the CPU increases by more than 90%.(usually 10%) We have not received the exact automation steps from the user yet, but we can obtain them if necessary. However, regardless of the consistency of the script, it seems that there is something strange about affecting the CPU of the installation server. I would like to ask if there are any bug reports already shared regarding this (Ex) It occurs when a specific command is called frequently).
Intermittent Performance Issues
What is everyone doing to fix intermittent performance issues in Zephyr Squad? My team regularly runs into issues when we are using the system heavily (i.e. during testing phases of projects) - so we can go a few weeks without using it but then we'll be in it heavily for anywhere from 2 weeks to 2 months. My testing team is small - only 6 people - and yet, every time we need the system the most, it has issues with slowness. There are times when executing a step will take up to 2 minutes to refresh. On longer test cases, that means we are spending a lot of time just waiting for the page to refresh so we can move on to the next step. Sometimes, the page is so slow it won't load at all. It never happens to everyone at the same time. I will get a couple users reporting issues and then about the time the issues stop for those users, it starts for the others. We do all the standard troubleshooting steps: clear browser cache, clear zephyr cache, clear zephyr permission cache, check for updates - none, reindex project metadata, reindex project executions (this takes anywhere from 2-5 hours so we lose time when we have to do this), switching to a different browser (mostly Chrome or Edge but Firefox has also been used) - and nothing resolves it. Eventually, the users give up and they'll come back the next day or 2 days later and all of a sudden it will work fine. We end up losing 2+ days of testing every project because of this. This has been an ongoing battle for years. I used to raise tickets regularly for this and either: 1, by the time someone got back to me the issue had resolved itself (with no rhyme or reason and no action taken). 2, the support person wouldn't read the details of my issue so I'd get shuffled around for weeks on end with nobody able to fix the problem because of language barriers. 3, I'd be told "the upcoming release will help resolve these issues" but those upcoming releases come out and get installed and it's no better. Needless to say, I don't even bother raising tickets anymore. At this point, we are shopping for other tools but moving is going to be a pain as we have a lot of history that has to migrate so we'd much rather get this working well. If there is a solution for this or if others know how to fix it as it happens, I'd love to know how!
Execution steps sporadically loading very slowly
Hello, dear SmartBear Community! We have a sporadic issue with Zephyr Squad for Jira Cloud. When it happens, we see a spinner instead of the test steps in the Test Execution (see attachment). The test steps in the corresponding Jira ticket are opened quickly at the same time, so the issue only affects Test Executions. The browser DevTools shows a specific slow endpoint - the one that loads execution details: https://prod-play.zephyr4jiracloud.com/connect/public/rest/api/1.0/execution/8cfb1aa5-... This does not happen consistently, but when it does, it usually lasts for a long time and affects all our QA team members. I.e. today none of the executions could be loaded for 3 hours (!). This makes the work of the QA engineers so much slower than it could be as most of the time during test execution is spent on waiting for Zephyr Squad. We filed a support ticket at the beginning of January. The response from the support team that we received 6 days ago (mid-February) was that a development ticket had been raised. There was no further update yet. We still continue to see the issue quite often. I would say that it has become worse since our support ticket in January as now we have days like today - when even page refreshes do not help. Does anyone else experience this issue? If you experienced and solved it, we would be grateful if you could share your solution. P.S. Dear SmartBear team, could you please help? We have been your loyal customers for 4 years now, and we used to recommend your products to our colleagues.
Required Execution fields when using Automation API
Hi, currently using the Zephyr Squad Server automation API to create and execute tests in bulk. Currently, I cannot find a way to configure the test execution created by the automation. We require either a comment or an attachment for every test execution as test evidence, but the execution created by the automation does not set these fields. Is there a way to either: Set default values for execution fields when creating an automation task Bulk update the comment field for a list of executions A possible solution now would be to pull all executions for the test cycle and update each execution one at a time, but our test suite is too large for this. Thanks in advanceNeed help on Test Executions based on Cycle Zephyr Squad Cloud API
The API documentation for these two end points is terrible. https://zephyrsquad.docs.apiary.io/#reference/execution/get-list-of-executions-by-cycle/get-list-of- ... vs. https://zephyrsquad.docs.apiary.io/#reference/execution/get-list-of-executions-by-cycle-v2/get-list-... Specifically, there is no information provided for the following parameters: - expand "expand of Execution" String - sortOrder "sortOrder of Execution" String - action "action of Execution" String - sortBy "sortBy of Execution" String Can anyone refer me to something with more information? I'm specifically wondering about expand and action. This is the URL I am hitting: https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/2.0/executions/search/cycle/f17f69af-02fc-4cdc-863a-bdbd4fa5a66b?versionId=16729&projectId=10087 I have even given necessary headers like Zapi access key and jwt token. Still unable to authenticate. MartiLobos anupdamodaran pls help! Screenshot attached. Pls note: My JWT token generation is working fine for other API endpoints but only for the above API its not working. Also I am unable to generate JWT sepcifically for the above API even after providing versionId, ProjectId,CycleID correctly. I need resolution on this urgently.
Zephyr SQUAP Rest API to expoert execution not exporting csv in correct format
Hi, I am using Zephyr Squad REST API to export test cycle with all test & steps. I tried with both Rest API endpoints to extract the file & I am able to extract the csv https://zephyrsquad.docs.apiary.io/#reference/execution/export-executions/export-executions?console=1 https://zephyrsquad.docs.apiary.io/#reference/cycle/export-cycle/export-cycle?console=1 Issue is that csv extracted using these end points is getting distorted as shown in SS below. After Priority Column, there is "Executed By" for which value is appearing in Date format which is obviously not correct and also a new line is inserted in csv after priority field. This is how it looks like in Excel:Assign test executions based on Assignee in test case definition
Hi, Could you please advise how to do bulk assign of test executions to assignees of test case definitions? I have imported test cases from excel, I see correct assignees in the test case definitions, however those assignees are not populated to the test cases executions. I have more than 3k test cases and more than 150 users, manual assignment is very time consuming. Rg, Pawel
Test details as word document
Hi, Is there a way to download the details of a test case as word or pdf. We need to have a back of key test scripts in word form, incase Zephyr squad has accessibility issues like the last time we had deployment and I would like to avoid having to do create the word document manually.
Get "Affects test execution" issue link JIRA
Hello everyone, how are you? I need some help getting an API endpoint for Zephyr. In JIRA I have the following: I have one issue which has 2 issue links. The first one, the "Related to", I can get it normally from this endpoint: https://jira.forge.****.com/rest/api/2/issue/3346427 (Just in case Im taking away the name of the server) But the second one, the "Affects Test Executio...", I am not getting it in that EndPoint. It seems this relationship is not inward nor outwards, so its not appearing there. Where can I get and EndPoint with this information? Where can I get it? Also, I believe its related to this: I am also looking for the information related to Test Cases: Test cases info: Execution Test cases info: Status Do you know which EndPoint could I use? Where do I get this info?
