jfelix
SmartBear Alumni (Retired)
Joined 4 years ago
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Re: Licence
Yeah, it should work because they're at the same tier. When getting a license for an add-on, you have to match the size of your Jira instance. For example, if you have Jira for 1000 users, you have to get an add-on license for 1000 users. This is Atlassian's rules and we do not have control over them. I hope you find this useful, Cheers!Re: Deleting Zephyr Scale project and test assets
Hinlh! Thank you for your question. At the moment, Zephyr Scale doesn't provide a way to cleanup all of its data from a project but you can get rid of most of it by (in that order): Deleting all test plans; Deleting all test cycles; Archiving all test cases and then deleting those. This will clean up most of Zephyr Scale data. Attachments will be deleted alongside the entities they belong to. However, a few entities will still remain: test case/plan/cycle folders, custom fields, custom statuses, environments, iterations, labels, datasets and custom priorities. They can be deleted one by one, but it's time consuming if you have too many of them. Some data, however, cannot be deleted anyway at the moment, such as the default status, for example. These are created when you enable Zephyr Scale on a project and there's no way to delete them after that, unless deleting them directly from the database, which is not recommended or supported by the product. I hope you find this useful, Cheers!Re: JIRA & Zephy Scale are not working today, December 8, 2021 (NZ)
Hi,E_M! Thank you for your question. I'm afraid there's nothing we can do regarding Jira's availability. At the moment, they're suffering from an outage and this is most likely affecting all plugins as well. You can follow their status page herehttps://status.atlassian.com/ I hope you find this helpful, Cheers!Re: Zephyr Test Execution sorting
HiNasar! Yeah, recreating the test cycle does the trick as well but what I meant is that you could reorder the test cases within the cycle (via the Test Cases tab), putting them in the order you prefer. To do that, you can just drag and drop the test cases to the position you want. Cheers!
