dsimpkins
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Under default locations (settings) provide the option to select the default locations by plan.
The default behavior when a Private Node plan is selected and a private location is not assigned in the default locations is for all private node locations to be assigned when a new monitor is uploaded/created. This causes excessive usage of private nodes and an administrative task to remove all the unnecessary locations from the monitor post creation. Please provide the capability to assign different default locations based on the plan selected. Case #00486161424Views0likes0CommentsInsite appliance - post upgrade password is reset to default
When performing an upgrade to an appliance using the non default password a login box appears asking for the default credentials, once the upgrade has finished the device has reverted back to the default password and requires changing again. Our security team do not like the default passwords being used so must be changed and if this is missed as a post upgrade task we are in trouble. Please make the upgrade process respectful of the configured password and leave it alone. SJeffries - Spotted this after running multiple upgrades recently382Views0likes0CommentsAdd SSO signin link to login page
When using SSO, users have to have the correct sign in link for the main/sub account there user account has been created in. We have a main account and multiple sub accounts all using SSO, when we create a user in a sub account they have to use the correct URL otherwise they are denied access or presented with a login box. As we don't share the password with them they are then stuck. Also having an SSO link button on the login page means there is just one URL for everyone to remember/save, this also helps when using the "share tile" functionality as if you click the View in AlertSite link in the tile and are not already signed in you are presented with the login box and again stuck if you don't have your password.391Views0likes0CommentsIntroduce the concept of Private location groups
With the functionality of default locations we are now starting to see Insite appliances getting overloaded and neighbouring appliances sitting empty, this is because the first appliance is configured in the default location list. Where you have appliances sitting in the same location the ability to group them together and assign monitors to the group rather than the specific appliance will allow the monitoring load to be balanced across the available appliances as well as aid with faults/replacement tasks. Criteria's could be set that the appliances must be on the same IP subnet, same version etc as well as the system only performing re-balancing actions one/twice a day to reduce load on the backend systems with monitors moving within the group.351Views0likes0CommentsDisplay monitor note in dashboard when in list view
Have a request to be able to display the monitor note as an extra column rather than having to hover the mouse over the icon on the right of the view. Have it display just the first line if a multi line note and also put a warning that any more than X characters will be lost in the formatting.1.3KViews0likes1CommentIgnore Certificate messages on basic URL monitor
When using a private node to monitor an internal application, if the site doesn't have a public SSL certificate we are forced to create a dejaclick monitor just to add the ignore invalid certificate step. An extra option to handle certificate errors when just using a basic monitor would be valuable.542Views0likes0Comments