ContributionsMost RecentMost LikesSolutionsRe: New user does not activate their new QAComplete within 12 hours - what happens? Many thanks for the response Anastasia - much appreciated. Stephen New user does not activate their new QAComplete within 12 hours - what happens? What happens if I setup a user in QAComplete but they dont activate their account within the 12 hours specified in the automatic email that gets sent to the user? Email specifies "This link is specific to you and is valid for 12 hours. Please use the link immediately" Thanks Stephen Hyland