bduncan
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Joined 16 years ago
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mht files stopped opening in IE
We have been using .mht as the format for log files for 18 months and have never had a problem opening them. Today I was reviewing logs fine, then out of the blue when I would try to open a log I get an error "Internet Explorer has stopped working". Since then its hit or miss whether I can open any given log file. Logs that opened earlier, won't open, then later they will; there seems to be no rhyme or reason to the pattern. My co-worker also started having this problem today. Our system did do a Windows Update and currently, our version of Internet Explorer is: On the virtual machines where the tests are run, we can open the files reliably and their IE is version: Rebooting my machine didn't help. I'm going try a system restore tomorrow morning after my tests finish running, but I was curious if anyone else had just started having this problem. Thanks WilliamRe: TestComplete freezing while using it (building a scenario...)
Thanks for all of you input, Colin_McCrae; it helped to finally whittle down the problem. When I took over this system 6 years ago, TestedApps where set up and didn't cause this issue through version 7.5; as soon as we upgraded to 10, it started happening and has grown worse until 11.20 where it made the product almost unusable. I'm glad to be past that now so I can catch up on stuff that I need to do.Re: TestComplete freezing while using it (building a scenario...)
It is looking like TestedApps is the culprit. If I remove the TestedApps object from my project, there is no freezing at all (2 hours and counting), even if I leave the Object Browser open and showing all processes. If I load a new, blank TestedApps object, no problem at all. When I remove the empty TestedApps object and replace it with my original, freezing starts immediately and continues. At this point, I'm going to create a new, empty TestedApps object and create them in code to see how that works out.Re: TestComplete freezing while using it (building a scenario...)
Sorry I didn't reply to this earlier, but I had a project that had to be finished last week and development was going extremely slowly due to the freezes. I was trying to keep an eye on when these happen but its pretty erratic. I got some relief from tagging 'Show only tested apps' in the object browser but it was not consistent. At other times, while showing only tested apps, if I hide the Object Browser, that can also give some relief, but again, not consistent. Still at other times, there is no problem at all. I did notice that when things were going well, if I displayed the Object Browser to check something, the freezing was more likely to return than not. In these instances, hiding the Object Browser again would not clear things up. With respect to my environment, restarting my machine does not start any of my TestedApps; they are always explicitly launched at the beginning of testing - no acceptions. Does TestComplete 'audit' the TestedApps on a timed basis for any reason? If so, perhaps if I were to remove all TestedApps and create them at run-time, that might make a difference. I did do a full shutdown of my system again this morning and since restarting, TestComplete hasn't had any issues. Other than the restart, nothing has changed since Friday when it was being quite uncooperative.Re: TestComplete freezing while using it (building a scenario...)
My joy only lasted until (it seems) the first time I ran a test. For several hours after turning off the unused extensions, I didn't have a single incident of TestComplete not responding where it had been happening almost every time I would switch between tabs in the workplace. After I ran a test, the freezing returned. I checked and all of the modifications I had made to the extensions were still good so I don't know what's going on. I tried shutting down and restarting TestComplete and my machine with no luck. The odd thing is, if I watch Task Manager when TestComplete has "frozen", the CPU usage seldom goes above 0% on the TestComplete process, and indeed the overall processor usage is around 1% (at this time). All I can tell you is that it makes using the IDE next to impossible. Waiting 30 to 40 seconds every time you switch tabs in the interface is not acceptable under any circumstances. WilliamRe: TestComplete freezing while using it (building a scenario...)
Thanks Colin_McCrae, that was the ticket. I cleaned up extensions that I knew where absolutely not required (and left some that were questionable) and that has completely eliminated the "not responding" problem. It really is a little surprising that SmartBear would elect to turn on so many extensions by default; particularly several different bug resolution applications at the same time! Thank you again for this indespensable advise, it has made a world of difference...I can script again! William
