ContributionsMost RecentMost LikesSolutionsRe: WordDocs.compare throw error on failure Hi shilpawdhw, Do you have the script extension installed? https://support.smartbear.com/viewarticle/17635/ Re: Overlapping Window- tooltips Marsha- Unfortunately I do not have the option to turn off the tooltips. :( jmassey- Wow, thanks for all of the info! I'm positive that the Event Handler is set up correctly, I have successfully implemented OnTimeout, OnStopTest, OnLogError, and OnLogWarning event handlers, all of which work beautifully. I am using the exact method you suggested of posting a log warning within the event handler, this is how I know that the event handler is never being hit- the warning never posts to the log. I believe the code I have in the event handler would work if it was being hit, but its not. The next step is, as you mentioned, trying to communicate with the object that is overlapped. TestComplete knows it is being overlapped, but when I try to recreate in TestComplete it is always able to eventually get away from the tooltip (even when all of the project properties are set to false) but cannot through TestExecute(only sometimes). I suppose from here I will just have to do a mass change to my tests to add the event handler and let it run overnight in the lab to see what happens. Re: Overlapping Window- tooltips Thanks jmassey. If I can figure out how to get my event handler to be called, I will definitely try using escape. Re: Overlapping Window- tooltips Hi, Thanks for your response. At first I had my playback properties set up exactly the way that you do in your screenshot. I then figured that one of these settings was preventing my event handler from being hit, so I turned off the all of the settings(set to false) for both unexpected window and overlappning window. Did not make a difference. Whenever I try to play back in TestComplete it spins for a while and says 'Waiting until overlapped window becomes visible' but then eventually is able to move on without errors. However, we are getting errors occasionally when the test runs through TestExecute in our lab overnight. Also, I have tried both an OnOverlappingWindow and OnUnexectedWindow event handler, neither of which are being hit by TestComplete while it is spinning and 'Waiting until overlapped window becomes visible'. Overlapping Window- tooltips Hello, Has anybody had an issue with sporadic fails for an overlapping window due to tooltips? For instance, the test will type something in to one textbox but then the mouse hovers there long enough for a tooltip to appear, which then blocks the second textbox it is trying to type in. The obvious solution is to remove the focus on the first textbox before moving to the second textbox, which does work when done to each individual test. However, my problem is that this is occurring intermittently in hundreds of our tests, rarely the same test(s) two nights in a row, and I am trying to come up with a solution that can be applied to all tests, such as an OverlappingWindow Event handler. I'm having little success with this because I'm having trouble recreating and getting it to hit my event handler code. My question is, has anybody else had a similar issue and would be willing to share how they corrected the issue? Any suggestions or advice? Thanks, Lauren Re: Is there a way to turn off object recognition hint in TestComplete12? My code is checking to make sure the object exists before using it. In fact, there is no issue in actually using the object. The object is found and utilized without error after the object recognition hint is thrown. That is why I simply want to ignore the hint, because otherwise the test runs green without issue as it did before this new feature. Thanks for your input. Re: Is there a way to turn off object recognition hint in TestComplete12? Brilliant. I didn't think to use an event handler. Thanks so much wcach! Re: Is there a way to turn off object recognition hint in TestComplete12? Thank you Robert and Alex. Unfortunately, I am not using the WaitProperty method where I am experiencing the object recognition hint. I am calling FindChild. However, that does look like it will help Lars and possibly Orvai. I have accepted wcach's solution as it was exactly what I was looking for. Thanks all. Re: Is there a way to turn off object recognition hint in TestComplete12? Hi Lars, I created a support ticket but unfortunately have not yet received a solution to my problem. I am still working with a support rep, but it is my belief that this may be a defect. Thanks, Lauren Re: Is there a way to turn off object recognition hint in TestComplete12? Thanks for responding Orvai, I'm glad we are not the only ones having this problem. The strange thing about my problem is that neither the Mapping Value or the Found Value in the recognition hint are the value that we are trying to access at that particular step, so I cannot even alter the mapped value to make it happy. This post hasn't gotten any answers so I am going to start a support case today.