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gabedemoura

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Joined 4 years ago

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Re: Issues with TestComplete 15.51 playing back existing tests that run fine on TC 15.50
Hello, Thank you for bringing this to our attention. Apologies for not getting to you sooner, however since then we have addressed this issue. I suggest updating TestComplete to the latest version.
2 years ago Place TestComplete Questions
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Re: Where can I find the customer ID?
Hi mengbinhao, To locate your Customer ID open up Testcomplete > select the 'Help' menu option up top > choose 'About' > in the window that opens you should see your Customer ID. Please see the screenshot below: Best, Gabe
3 years ago Place TestComplete Questions
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Re: View all our previous Support tickets
Hi jmorning, I've included a screenshot below with instructions on how to view your support cases. Please keep in mind that you can only view a history of cases you've created. Also here's a link to our documentation that gives additional information on the case management portal https://support.smartbear.com/using-smartbear-case-management-portal Please let me know if you need any additional help!
4 years ago Place TestComplete Questions
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Re: Sound Testing
Hi Shumskiy, Validating the sound of transmitted audio is not supported in TestComplete as it is designed as a GUI test automation tool. Thanks, Gabe
4 years ago Place TestComplete Questions
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Re: Sound Testing
Hi Shumskiy, Could you please clarify if you are trying to test if a sound was made or are you looking to add a sound event to a test? Thanks, Gabe
4 years ago Place TestComplete Questions
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