ContributionsMost RecentMost LikesSolutionsRe: deactivate a floating-user licence @myloweslife wrote: Hello, I try to deactivate TestComplete floating-user licence but I get this error message attached, Does anyone have a suggestion on how to fix this? By default, TestComplete uses the automatic mode when possible, because it is faster and simpler. The automatic mode needs a functioning Internet connection on your computer and access to the SmartBear licensing web sites (https://ls1.smartbear.com or https://ls2.smartbear.com, port 443). If you do not have Internet access or do not have access to the licensing web site (for example, because of the security policy in your company), TestComplete will suggest using the manual mode. To exchange data with the SmartBear web server in this case, you need to find another computer connected to the Internet.