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What does "HTTP error 404: Tenant could not be found" mean?

elieobeid7
Occasional Visitor

What does "HTTP error 404: Tenant could not be found" mean?

Hi, a developer at my company created a project where you can export Zephyr report via PHPExcel to an excel file.

 

The developer has left the company and the project stopped working and now I'm fixing it

 

This API call returns data normally

 
But this call 
 
 
Returns: 
 
"HTTP error 404: Tenant could not be found"
 
What does this mean? This isn't included in the API documentation,  and this endpoint "app.tm4j.smartbear.com" isn't mentioned in the documentation either
 
 
 
 
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