Forum Discussion

liuhw19's avatar
liuhw19
Occasional Contributor
3 years ago

Urgent!!! Zephyr squad plugin export tests having wrong serial.

Hi, We are using Zephyr plugin 5.5.3.55308577. When exporting the tests, it has wrong serial. As in the picture, the project should be the same as Lenovo Smart Southern Campus, but the version...
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NeelaReddy's avatar
NeelaReddy
Staff
Hi

If you are exporting to excel and seeing this difference you can consider exporting to CSV.

Please consider upgrading your zephyr version because there are fixes for excel export in newer version

If still issue persists please reach out to support

Thanks
Neela
liuhw19's avatar
liuhw19
Occasional Contributor
3 years ago

Does anyone can reply to my question? I just want to get a formal statement. Thank you.

    • liuhw19's avatar
      liuhw19
      Occasional Contributor
      3 years ago

      Hi, I have raised a ticket. It seems that it went well before and just recently Chinese character is not identified. The ticket number is 00509639. Please check on this ASAP. Thank you.

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)
        3 years ago
        Thanks. I've passed this information to the Support Team.