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Re ordering Test Cases INSIDE Test Cycles and Folders - SmartBear you've let me down.

Occasional Contributor

Re ordering Test Cases INSIDE Test Cycles and Folders - SmartBear you've let me down.

I'm really struggling with how to present my Test Cases in Zephyr Squad for Cloud in way that is logical for my Testers and the clients who come in to witness Testing.


No matter what I do, I can't find a work around for the fact that, unlike server, it isn't possible to re order tests inside test cycles.  It isn't possible for us to create Tests in a specific order, as we create tests and then combine them into a cycle for factory acceptance testing.  This report is extracted and sent to our clients before testing commences.


On Server I could re order the tests in their folder and create a report showing our client our planned schedule of tests and I now absolutely can't.  I've had to dump out the cycle into a spreadsheet, re order it there, send the spreadsheet to the client and then use a bloody spreadsheet to determine the order of testing and my Tester has had to look through the folder to find the test he has to run next.  Makes us look like idiots in front of our clients.


The whole thing is way to large to combine all the steps into a single test (368 tests, each of between 20 and 150 steps - and that's just one product) and I'm at a loss.


This is utterly unacceptable.  SmartBear have been unhelpful with their support person repeatedly telling me it's ok because I can reorder the  Cycles themselves.  What kind of test management software doesn't let you decide what order you'd like to run your tests in?


I really, really need a solution to this and urgently.


Hello @SuW ,


Sorry for the inconvinience. It would be great if we can meet and discuss more about this.

Could you please pick a date/time using the link below:


Looking forward to meeting you.

- Sanjeev Pande

Product Owner, Zephyr Squad

Occasional Contributor

Thank you Sanjeev,


I have booked a meeting with you for Monday.  I should be able to explain how difficult the move to Cloud has made things for us.


Kind regards



Thank you for booking the call. Looking forward to meeting you.

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