Error code 104 on any request

[florentinaC]

Hello all, 

I'm currently working to implement the Zephyr API for NUnit tests in C# and starting approximately  two hours ago all the requests I make using the Postman or from the code are returning the following error: 

 "errorType": "ERROR",

    "clientMessage": "We encountered some problems during processing this request. Please try again!",

    "errorCode": 104

}

In the morning the same request with the same data worked without any issues.

I'm calling the following endpoints: 

   -   GET: https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/1.0/cycles/search?versionId=<versionId...

   -   GET: https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/1.0/executions/search/cycle/<cycleId>?versionId=<versionId>&projectId=<projectId>

   - PUT: https://prod-api.zephyr4jiracloud.com/connect/public/rest/api/1.0/execution/<executionId>

Do you know what can be the cause of this error? 

Thank you 

[josebrazeta]

YES!!!!!!! Seems to be fixed now! I am getting no errors. This is great news!!!!

[florentinaC]

Yes it is working also on my side 

[marcm]

Looks like it is still broken, or it broke again 😞

I am getting error 104 when calling teststep/{IssueId}?projectId={projectId}

[gkres121]

Starting today, we've been seeing the 104 error again as well. In our case, when calling:

/public/rest/api/1.0/cycles/search?projectId=${PROJECT_ID}&versionId=${version_id}

[josebrazeta]

Its strange. those errors should be only happening in some of the api calls.

For the the follwoing calls work fine on my side:

_zapi.Get($"{ZapiSource}/cycles/search", $"projectId={projectId}&versionId={versionId}")

_zapi.Get($"{ZapiSource}/executions", $"issueId={issueId}&offset={offset}&projectId={projectId}");

[rajkaruppuchamy]

Hi, anyone facing issues today? We are not getting any response from APIs. Timeout error!!

[vladdragomir]

Starting from yesterday I'm facing the same issue again😞: 

{"errorType":"ERROR","clientMessage":"We encountered some problems during processing this request. Please try again!","errorCode":104}