Cycle Summary error - happens for all functions of PLANNING AND EXECUTION

[RobertPGC]

Hi everyone,

None of the planning and executions functions are working for me, including cycle summary.

When I click on one of the them the page reacts as if it was loading the content, but in the end nothing is displayed.

All Zephyr updates were done.

I have also tried logging out and deleting the cookies. When I do that, I get the following error message:

ERROR: 10FBIVB

Any ideas?

Thank you very much in advance!

[DavidL]

Hi Robert,

Can you confirm this question is for Zephyr Squad? Zephyr Scale has a loading issue yesterday, so I just want to make sure that we are not talking about Zephyr Scale here.

Thanks,
David

[RobertPGC]

Hi David,

yes, we use Zephyr Squad.

Best regards

Robert

[nspektor]

Hi, I am using Zephyr Squad for JIRA Cloud. I do not see an option to plan a cycle. 

Support link below explains I should see the Plan Test Cycles button in the top-level Tests menu. Is this feature available to Zephyr Squad on Cloud? 

https://support.smartbear.com/zephyr-squad-server/docs/execute/quick-execute.html

I am thinking this message thread suggests these features disappeared in October. Has the issue been rectified?