Hi, Please can you advise if the Zephyr Scale is down today? At the moment, nothing is being displayed when we go to Zephyr Scale. Thanks.

I have the same issue. I have spoken with Smartbear who indicate that they do not support Zephyr Scale - we need to go to Atlassian. I've logged tickets with both now.

Its still persisting, no change in the screen. Can't access anything in there.

The Zephyr Scale in our Company (New Zealand based) has been resolved yesterday, Tuesday, 30th November 2021.Here's the incident report.

Yes resolved for us as well. Got the same report as E_M posted above. They did some infra related updates which caused the the effect on certain regions and users.Good effort by all involved!However, I think its an opportunity for them to explore support hours out of UK timezone as thier application is used around the globe. Best regards.

Hi, There have been no incidents reported today Zehyr Scale status page If you're still having issues, please file a support ticket

Is Zephyr Scale down? | SmartBear Community

14 Replies

MartiLobos
Staff
3 years ago
Hi,

There have been no incidents reported today

Zehyr Scale status page

If you're still having issues, please file a support ticket
- Vaibhav1
  New Contributor
  3 years ago
  Few team members at my organization are having the same issue.
  
  Are you also in Oceania Region?
  - E_M
    Occasional Contributor
    3 years ago
    Yes. But the issue is now resolved.
    
    Cheers.
Menaka
New Contributor
3 years ago
Hi,

Same here in Brisbane, Australia. Blank screen is displayed on Zephyr Scale page.

Thanks,
- owenxeppo
  Occasional Visitor
  3 years ago
  Same issue here in Adelaide, Australia.
  
  Browser dev tools indicate a 503 response when requesting https://web.tm4j.smartbear.com/zs-webpack-runtime.5be5a11c.js. Browsing directly to this gives me:
  
  The fact that the SmartBear status page has not changed doesn't fill me with confidence.
  - Dipaligawas
    New Contributor
    3 years ago
    ditto
    
    i don't see anyone is looking at these error , i have tried to reach out to them over the email too
- Dipaligawas
  New Contributor
  3 years ago
  zephyr scale is down in New zealand too
  we have critical delivery pending tomorrow , would appreciate your help on this

Forum Discussion

Is Zephyr Scale down?

14 Replies

Related Content

Is Zephyr Scale Down?

TestComplete with Zephyr Scale

TestComplete with Zephyr Scale

ReadyAPI and TestEngine with Zephyr Scale

ReadyAPI and TestEngine with Zephyr Scale

Recent Discussions

Atlassian Team24

Help with scale filters to pull into a dasboard report?

kanban boards

Get tests from a parent folder which has sub folders under it including tests

Close a Test Execution Clock