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Import from CSV field Owner

Sona71
Member

Import from CSV field Owner

Hi,
we need to import test cases from CSV file. Import is working but field value Owner isn't added to the test case. There is a warning: "Cannot add value J17761 to field Owner - Invalid user value. User fields should match the key of an existing Jira user. E.g. "john.doe" ."

 

Value "J17761" is Username of active user. Where is the problem?

 

Thanks a lot!

 

Best regards,
Soňa Husáková, Onlio APS, a.s. - Atlassian Platinum Solution Partner Enterprise, Prague

2 REPLIES 2
MisterB
Champion Level 2

Hi Sona,

 

I think you need to supply the Jira user ID, not the user name.  The way I do this is to assign an issue to that user, then export that issue to XML.  Jira will open a new page and if you search for the user name you will see the actual user ID, which you need to paste into your import file.

 

If there's an easier/quicker way to find a Jira user ID please do share.

 

Best, Andy


------------------------------------------
Please give kudos if I have helped or accept as solution if appropriate
Feel free to connect with me on LinkedIn: https://www.linkedin.com/in/andrew-barbet-548a234/
MisterB
Champion Level 2

Further to the post above and for future reference here are some screenshots on 'how to'...

 

On an existing Jira Issue, assign it to the user whose Jira ID you want to find:

MisterB_1-1677500885729.png

A new window will open with the XML.  Search for "assignee" and you will find the UserID

MisterB_2-1677500960414.png

 


------------------------------------------
Please give kudos if I have helped or accept as solution if appropriate
Feel free to connect with me on LinkedIn: https://www.linkedin.com/in/andrew-barbet-548a234/
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