Unexpected Response code:401 (Zephyr Cloud)

[zthorpe]

I am trying to set up the import tool for Zephyr for the first time. However, when I enter in my URL, username, password, Access Key and Secret Key, I am getting the error of Unexpected Response code:401. I have tried deleting the API key and regenerating it to no luck. 

How can I log in without getting the error? Thanks!

[TanyaYatskovska · Accepted solution]

Hi @zthorpe,

Could you please check if the following article helps:

https://support.smartbear.com/kb/zfjcloud-importer-error-unexpected-response-code-4

[zthorpe]

Thank you! This resolved my issue. 

[TanyaYatskovska]

Happy to hear this 🙂