So... what happens when you try a quick record of the desired action? How does TestCOmplete interact with the objects?
I'm GUESSING.. that the contents inside the component are some sort of frame or embedded object or something that is not recognizable by TestComplete. YOu MAY need to use something like OCR, Image based testing, or navigation using keystrokes.
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Why automate? I do automated testing because there's only so much a human being can do and remain healthy. Sleep is a requirement. So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
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You can consider a few solutions for this task:
1) Try to add new 'custom' object into Tools -> Current Project Properties -> Object Mapping.
2) Try to use the 'Text Recognition' solution.
3) Use Image Repository
4) Crazy one: use coordinates inside this specific parent object
5) Use OCR
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@sathish_subrama please check the solutions the Community members advise that you use and let us know which one works! Updates on the progress are appreciated
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