Testing app via Remote Desktop (TRIAL version)
Hi, I would like to ask what should be done so that, I can test the application via Remote Desktop? I have TRIAL verison. Instructions for the support I've read. Thanks for the advice.
"Cannot connect to the Sentinal LDK License Manager service on your computer." means that the license service was not installed properly or could not start. The license service is responsible for serving any licenses you may have activated on the machine, or for brokering your request for a license (by looking for a license on any visible license servers) if there are no licenses on the local machine. The license sevice is included as part of the product installation for TestComplete, TestExecute, AQtime and LoadComplete.
This is usually caused by an over-vigilent anti-virus product. As Administrator, try turning off your anti-virus and the reinstall the product. If you still get this message, contact Customer Support.
Since TestComplete demo licenses are node-locked, the license on your local PC is only good for your local PC. You'd have to sign up for another trial and then install the trial package on the remote PC to get a license there.
Ok, I understand. I can´t connect with trial license via remote desktop. I have to buy a license to be from a local PC (installed TestComplete) joined via remote desktop? Thanks your answer... 😉
Remote desktop has nothing to do with the license. And how you get a license (by purchase or by trial) also has nothing to do with this issue.
You have a problem with the license service on this particular machine. Either it didn't get installed or it isn't running properly. The best thing to do is uninstall, turn off anti-virus, and as Administrator, reinstall. If that doesn't help, contact Customer Support.