TestComplete cannot find objects during execution of recorded web tests

Hi Sam,

The most probable reason for the behavior is that your Name Mapping scheme uses unreliable properties for object identification. So, check whether the mapping criteria are sufficient to recognize the problematic objects and modify the mapping criteria if they are not. If this suggestion does not help, follow the steps below:

1. Insert the following routine call in your test before retrieving the problematic object (change the process name):

LogAppStructure(Sys.Process("MyProcessName"))

Here is the LogAppStructure routine code:

' VBScript

Sub LogAppStructure(obj)

  Err.Clear

  On Error Resume Next

  Dim count, i, Str

 

  ReDim params(7)

  params(0) = "WndClass"

  params(1) = "WndCaption"

  params(2) = "Index"

  params(3) = "Visible"

  params(4) = "Exists"

  params(5) = "ClrFullClassName"

  params(6) = "ProductName"

  params(7) = "ProductVersion" 

 

  Str = ""

  For i = 0 To UBound(params)

    If IsSupported(obj, params(i)) Then

      Str = Str & params(i) & " = " & VarToStr(Eval("obj." & params(i))) & VbCrLf

    End If

  Next

 

  Call Log.AppendFolder(obj.Name, Str)

  For i = 0 To obj.ChildCount - 1

    Call LogAppStructure(obj.Child(i))

  Next

  Log.PopLogFolder

  On Error GoTo 0

End Sub

// JScript, C#Script

function LogAppStructure(obj)

{

  var count, i, Str;

 

  var params = new Array();

  params.push("WndClass");

  params.push("WndCaption");

  params.push("Index");

  params.push("VisibleOnScreen");

  params.push("Exists");

  params.push("Visible");

  params.push("FullName");

  params.push("ClrFullClassName");

 

  Str = "";

  for (var i = 0; i < params.length; i++) {

    if (IsSupported(obj, params))

      Str += params + " = " + VarToStr(eval("obj." + params)) + "\r\n";

  }

 

  Log.AppendFolder(obj.Name, Str);

  for (var i = 0; i < obj.ChildCount; i++) {

    LogAppStructure(obj.Child(i));

  }

  Log.PopLogFolder();

}

2. Execute your test and reproduce the "Object not found" problem. The LogAppStructure function will post the entire structure of the tested application to the test log, and you will be able to see how objects are recognized right before the problem occurs.

3. If you fail to find the cause of the problem by using the test log, zip your entire TestComplete project suite folder along with the log of the test execution and send me the archive via our Contact Support form (http://www.automatedqa.com/support/message). Make sure that messages in your log correspond to correct actions in the latest version of your test.