Ask a Question

TestComplete Trial Chrome not recording

SOLVED
jfayefrankPM
Occasional Contributor

TestComplete Trial Chrome not recording

I am part of a team evaluating TestComplete for my company.   For some reason when I record a test nothing is getting into the keyword test.   It open chrome but that is it.    No recording of the application once I am in Chrome.   I am using TestComplete 15.    Any help is appreciated.

 

Thanks!

18 REPLIES 18
mattb
Staff

Hello,

Do you have the TesComplete Chrome extension installed and enabled? 

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome-ex...

 

 

jfayefrankPM
Occasional Contributor

Yes I do and it is enabled

[cid:image001.png@01D7C429.6AAAA330]

This message, including any attachments, is intended only for the recipient(s) named above. It may contain confidential and privileged information. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message. Also, please be aware that if you are not the intended recipient, any review, disclosure, copying, distribution or any action or reliance based on this message is prohibited by law.
jfayefrankPM
Occasional Contributor

Just a question:

I am using TestComplete 15 but the extension is version 14.   I am guessing they do not need to match but just checking.

@jfayefrankPM can you try using the repair option on TC15 from the control panel?

Best,
Justin Kim
jfayefrankPM
Occasional Contributor

I do not have a repair option.   Also I would need admin access which I need to contact our support for.   Do you mean modify??  I am on Windows 10.    Thanks!!

Marsha_R
Community Hero

You also need to do this prep on Cnrome

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome.ht...


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
jfayefrankPM
Occasional Contributor

I did that already too.   Has anyone in this community been successful with using the trial version.    I hope that they are not limiting you.   I used QA Complete years ago.   I know SmartBear is better than that.   🙂 

The trial version is only limited by date.  I've never seen any features blocked.

 

What version of Chrome are you using?


Marsha_R
[Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
jfayefrankPM
Occasional Contributor

Version 94.0.4606.81 (Official Build) (64-bit)

This message, including any attachments, is intended only for the recipient(s) named above. It may contain confidential and privileged information. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message. Also, please be aware that if you are not the intended recipient, any review, disclosure, copying, distribution or any action or reliance based on this message is prohibited by law.
cancel
Showing results for 
Search instead for 
Did you mean: