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[TestComplete] Test runner exit code: -10 (Unable to create a user session).

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thouhid1
Occasional Contributor

[TestComplete] Test runner exit code: -10 (Unable to create a user session).

My slave and Master Node is connected: but when I do build now: I get the following error. can anyone figure out why is this error?

 

Started by user unknown or anonymous
Running as SYSTEM
Building on master in workspace C:\Windows\system32\config\systemprofile\AppData\Local\Jenkins\.jenkins\workspace\tutorial

[TestComplete] The test execution started (LAC_Gilera/LAC_Gilera/JBL_LAC/Script|driver|runProjectAndGenerateReport).
[TestComplete] Found TestComplete/TestExecute installations:
	Type: TC, Version: 14.30.3743.7, Path: "C:\Program Files (x86)\SmartBear\TestComplete 14\x64\bin\TestComplete.exe"
	Type: TE, Version: 14.74.437.11, Path: "C:\Program Files (x86)\SmartBear\TestExecute 14\x64\bin\TestExecute.exe"
[TestComplete] Selected TestComplete/TestExecute installation:
	Type: TE, Version: 14.74.437.11, Path: "C:\Program Files (x86)\SmartBear\TestExecute 14\x64\bin\TestExecute.exe"
[TestComplete] Launching the test runner.
$ '"C:\Program Files (x86)\SmartBear\TestExecute 14\bin\TestCompleteService14.exe"' //LogonAndExecute //lDomain: "" //lName: "" //lPassword: ******** //lTimeout: "-1" //lUseActiveSession: "true" //lCommandLine: '""C:\Program Files (x86)\SmartBear\TestExecute 14\x64\bin\TestExecute.exe" C:\Workspace_t580\SDIG\SA_Test\AutoTests\LAC\LAC_Gilera\JBL_LAC\LAC_Gilera.pjs /run /SilentMode /ForceConversion /ns /exit /ExportLog:C:\Windows\system32\config\systemprofile\AppData\Local\Jenkins\.jenkins\workspace\tutorial\1622034637472.tclogx /ExportLog:C:\Windows\system32\config\systemprofile\AppData\Local\Jenkins\.jenkins\workspace\tutorial\1622034637472.htmlx /ErrorLog:C:\Windows\system32\config\systemprofile\AppData\Local\Jenkins\.jenkins\workspace\tutorial\1622034637472.txt /project:LAC_Gilera /unit:JBL_LAC /routine:Script|driver|runProjectAndGenerateReport /DoNotShowLog /JenkinsTCPluginVersion:2.6.2"'
[TestComplete] Test runner exit code: -10 (Unable to create a user session).
[TestComplete] [WARNING] Unable to find the log file "1622034637472.tclogx".
[TestComplete] [WARNING] Unable to find the log file "1622034637472.htmlx".
[TestComplete] [WARNING] Errors occurred during the test execution.
[TestComplete] Marking the build as UNSTABLE.
[TestComplete] [WARNING] Unable to publish test results (xml data is empty).
[TestComplete] The test execution finished (LAC_Gilera/LAC_Gilera/JBL_LAC/Script|driver|runProjectAndGenerateReport).
Build step 'TestComplete Test' changed build result to UNSTABLE
Finished: UNSTABLE

 

3 REPLIES 3
AlexKaras
Champion Level 3

Hi,

 

Have you followed recommendations from this help section: https://support.smartbear.com/testcomplete/docs/working-with/integration/jenkins/index.html ?

 

Regards,
  /Alex [Community Champion]
____
[Community Champions] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Champions]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Champion] signature is assigned on quarterly basis and is used with permission by SmartBear Software.
https://community.smartbear.com/t5/Community-Champions/About-the-Community-Champions-Program/gpm-p/252662
================================
thouhid1
Occasional Contributor

Yes, I did follow! the instructions 

But I am facing same issue 

sonya_m
SmartBear Alumni (Retired)

Thank you Alex!

 

@thouhid1 , if the community suggestions didn't help, please contact support.

 

We will really appreciate it if you post the final solution here. Thank you!


Sonya Mihaljova
Community and Education Specialist

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