TestComplete 14.73 update, not downloading?
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TestComplete 14.73 update, not downloading?
Howdy, is anyone else having an issue trying to update to TC 14.73?
When I try to use the check updates feature from TestComplete, shows I can update to 14.73, so I click download and install.... then quickly get an error message to the effect of "Unable to download the update" error message...
I tried this on at least 4 of our test machines... anyone else having same issue?
I know I can manually download, which I have done on one machine and then install... which is good, and then am immediately informed there is a patch for Firefox...
So, anyways, just checking if others have same issue(s)?
Thanks!
Solved! Go to Solution.
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Hi there
I had this same problem and support told me they'd not seen this before. They just advised to download manually which much like yourself I did and that worked fine...of course I then had to patch firefox 🙂
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Interesting, as I'll probably log a support call on this, as we are seeing it on a number of machines.
Thanks.
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Hi! There's a confirmed connection issue, the Team is working to fix it.
For now, the workaround is downloading it from my.smartbear.com and installing manually.
Sonya Mihaljova
Community and Education Specialist
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Thank you for the update, appreciate it.
