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TestComplete 11 can't launch Chrome

Occasional Contributor

TestComplete 11 can't launch Chrome

Currently running:


Windows 7 Enterprise, 64-bit Service Pack 1 (6.1 Build 7601)

TestComplete 11.11.1064.7

Chrome  46.0.2490.80 m


As the title says, TestComplete can't launch Chrome. If Chrome is already open, it can manipulate the pages, navigate to URLs, and verify that fields contain the right values. I've verified the TestComplete Extension is installed and enabled, and tried several help/support articles, but nothing seems to work.


It doesn't have a problem launching Firefox or IE though.

Occasional Contributor

The same problem I have on one of my machines with Windows 7 x64. On the other machine works fine.

I've changed the browser owner from Properties - Security tab and now the browser is opening with the default page without hainging but now the page elements are not found.

On both machines I have TestExecute 11.20 and Chrome browser version 43 with TestComplete extension 11.20.

I've also downgrade the Chrome to 39 or update it to 46 but the problem still remains the same.


I use Browsers.Item(btChrome).Run(); to start Chrome browser but Browsers.CurrentBrowser.Navigate(page); trows the error:

Process Command Line: C:\Users\svuser\AppData\Local\Google\Chrome\Application\chrome.exe --disable-hang-monitor

Info: Cannot find any existing or open blank page.


I've followed all the recommandation from but with no effect.


Any solutions?

SmartBear Alumni (Retired)

Hi Raresb,


I suppose the issue is related to the fact that TestComplete doesn’t know which browser it should use. Let me quote the CurrentBrowser Property ( ) article:

The value to the CurrentBrowser property is set implicitly upon calling the Run and Navigate methods.


Thus, you need to call any of the methods before executing the problematic line. Can you check this?

Tanya Yatskovskaya
SmartBear Community and Education Manager

Occasional Contributor

Hi Tanya,


I've run the follwing commands to see wich browser see TextExecute as my current browser:

Log.Checkpoint("The default browser is " + Browsers.CurrentBrowser.Description);


The output is Google Chrome ver.43.0.2357.65 (x64) but the Page("*") element is not found




Frequent Contributor

Hi RaresB,


I wil lhave a second meeting with TC support team tomorrow and hope the issue will be fixed and will update you if they can solve the issue.


Thanks for your information.

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