I did most of your suggestions and it still not working. I'm applying the firewall rules now, but I think that is not the problem, because, if I log in those machines by RDP and start the tests in jenkins, it works. That is, I think that the problem occurs when jenkins tries to create an interactive session.
The services were configured correctly like your suggentions, but, the executable's permissions not. I adjusted it, but, it still not working.
When I create the firewall rules and test it, I come back here to post the result.
Thanks!
Hello again, hkim5!
I changed the firewall rules as the document that you posted suggents and it still not working. Would you have any other ideias? Because I don't know what to do anymore.
Thanks a lot!
I found something in one of those machines. It's about a certificate. The screenshots are attached.
ok did some more digging as a last ditch effort before we suggest a support ticket for the trace logs and etc.
have you seen this doc here - specifically related to enabling remote desktop connections, configuring group policies, and disabling secure sign in?
depending on the windows OS that your jenkins execution nodes are on, you will need to go into the group policy editor to modify/enable/disable certain policies. (sounds like a security issue, so im guessing this is going to be related to #3 item within the configure group policies articles in the linked doc above)
Hello again, hkim5!
I oppened a support ticket, but they didn't solve the problem yet.
I changed those group policies in both computers and they still not working.
About the certificate problem, I opened a ticket for the internal IT department. But this problem occurs only in one machine. On the other, there's no certificate message.
The aqTraceLog, on the machine without certificate error, showed this error:
2020-12-21 15:50:03.697 16228 GetActiveRDPSessionIDs: Session list
2020-12-21 15:50:03.697 16228 ID Name State User Domain Client Address
2020-12-21 15:50:03.699 16228 0 Services Disconnected
2020-12-21 15:50:03.700 16228 1 Console Connected
2020-12-21 15:50:03.700 16228 6 Session#75 Active Parceiro NAS-APP-2019 NAS-APP-2019 127.0.0.1
2020-12-21 15:50:03.700 16228 65536 Session Listen
2020-12-21 15:50:03.700 16228 0 new sessions
2020-12-21 15:50:03.700 16228 CtcStationRDPSession::Initialize: LogOn failed with error Application exception: Windows session not found.
2020-12-21 15:50:03.700 16228 CtcStationRDPSession::FinalRelease
2020-12-21 15:50:03.700 16228 RDP session finalizing, hwnd=0x00B5004C
2020-12-21 15:50:03.700 8724 RDP window destroying
2020-12-21 15:50:03.871 8724 RDP control thread exit
Can you interpret this?
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