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icopycode's avatar
icopycode
Occasional Contributor
3 years ago
Solved

Test Execution Summary - Send via E-mail not working

When I click the 'Send via E-Mail' button on the Test Execution Summary page, I get this 'Send Log via E-Mail' message: 

I click OK on the message and then nothing happens.  What should I expect to see next and how should I troubleshoot?

 

Thank you

  • icopycode's avatar
    icopycode
    3 years ago

    Thanks for the reply. That's a good suggestion.  I did end up finding a resolution.  I had to switch to using the 32-bit version of TestComplete to match the 32-bit email client I am using.  Just wanted to post here in case anybody else is having the same issue.  This can be marked as Resolved.

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  • icopycode's avatar
    icopycode
    Occasional Contributor
    3 years ago

    Thanks for the reply. That's a good suggestion.  I did end up finding a resolution.  I had to switch to using the 32-bit version of TestComplete to match the 32-bit email client I am using.  Just wanted to post here in case anybody else is having the same issue.  This can be marked as Resolved.

  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    3 years ago

    Hi,

     

    Just a guess: might it be that the log is that big that the mail was rejected by mail server? Can you talk to your network admins to check this idea?