Test Complete is getting exit suddenly when CTRL+Z action is performed through keyboard strokes

[VijayKumarP]

Test Complete is getting exit suddenly when CTRL+Z action is performed through keyboard strokes i.e.e when CTRL+Z is performed more than twice.Issue observed in versions - 11.0, 11.2

[joseph_michaud]

Does this happen only when you have a project loaded, or at all times?  Does it happen only when TestComplete has keyboard focus?  Can you speculate on recent changes that caused this issue to "suddenly" appear?

Easy thing to try is to uninstall/reinstall TestComplete to see if that makes a difference.  Uninstalling may unregister any stray hotkeys that got associated with TestComplete...

[VijayKumarP]

Hi Michaud,

I have observed this issue in Test complete version - 11.0 while scripting, when trying to undo the script changes suddenly TC got exit, I was shocked. Recently TC 11.0 was upgraded to TC 11.2 issue is observed in this version also.

I feel like it's a defect. Can i report to TC development team?

Thanks,

Vijay.

[tristaanogre]

I just tried what you suggested in TC 12.0.122.7 and was unable to reproduce the issue.  CTRL-Z only undoes the changes.

I would agree with Michaud. It sounds like, for some reason, the CTRL-Z keybinding has been improperly associated with closing the application. You can try and reset the defaults in TC or do the uninstall/reinstall to reset them. 

[VijayKumarP]

Hi Martin,

I haven't modified any default settings. May I know the steps you followed?

I observed in below scenario:

a. Opened the project suite (.pjs file)

b. Added few lines of code (not copy, paste) by typing the code

c. Used keyboard keys CTRL+Z for more than thrice

Actual Result: Suddenly TC got exit.

Thanks,

Vijay.

[tristaanogre]

I did precisely those steps and did not run into the problem.

[VijayKumarP]

Hi Martin,

Can you please  tell me the TC version you are using?

I had observed in TC 11.2. and 11.0

Thanks,

Vijay.

[joseph_michaud]

Is your project bound to a source code control system?  If it is, do you see the same behavior when you use a project *not* bound?  Do you see the same behavior for every project or just one project?

If you have a maintenance subscription you can open a support case at https://support.smartbear.com/message/?prod=TestComplete

[tristaanogre]

---

@VijayKumarP wrote:

Hi Martin,

Can you please  tell me the TC version you are using?

I had observed in TC 11.2. and 11.0

Thanks,

Vijay.

---

I am using TC 12. 

[VijayKumarP]

I dont have TC12, I have only TC 11.2