Recording in IE not recording control names

[Alleyn]

Hello, 

Hopefully someone can help me with an issue that I'm encountering recording a web application in IE. I'm doing a recording initially on a screen with just username and password but when I play it back all of the items captured are called InternetExplorerServer - instead of, say, a click on a textbox called Username the field name was captured as InternetExplorerServer. Instead of the Password textbox I also get InternetExplorerServer - needless to say when I play it back the script fails.

I'm obviously doing something incorrectly - and probably glaringly incorrectly - but I'm not getting anywhere just getting the basic login screen recorded.

Any ideas where I'm going wrong or what I need to check?

Thanks.

[Marsha_R]

Have you been through all the setup here?

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/internet-...