I cannot select a object on screen even after addi... - Page 2

hina · ‎12-07-2021

Hi,

I cannot select a object on screen even after adding the object class to MSAA option. Please let me know what else can I do to achieve this.

When I record clicking the object, it just gives me the coordinates. Any help would be appreciated.

Thanks,

Hina

ebarbera · ‎12-07-2021

No it does not matter if there are two objects with the same classname - adding it should apply to both.

This is different than under MSAA.

Let me know.

Emma

sonya_m · ‎12-10-2021

thanks everyone for helping.

@hina could you let us know if you managed to make it work? Thank you!

Sonya Mihaljova
Community and Education Specialist

hina · ‎12-10-2021

No, I still haven't found the solution yet. I have tried MSAA, UI Automation and object mapping, nothing worked.

mattb · ‎12-10-2021

Hi,

Do you have the Intelligent Quality Add on? We could empower OCR as a workaround for now, and try to dive deeper into the object recognition through a support ticket, or a trouble shooting session through your SmartBear Representative.

OCR Tutorial: https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/ocr/tutorial.html

OCR is a part of the IQ add on, and it does require internet access through 443

hina · ‎12-10-2021

No, I don't have Intelligent Quality Add on.

ebarbera · ‎12-10-2021

Let me know.

Thanks,

Emma

hina · ‎12-12-2021

Hi Emma, even Text Recognition doesn't work

vinniew · ‎12-13-2021

Sorry to hear this still is affected.

There has been some great work arounds provided to no avail.

At this point I would suggest opening a support case.

It will be easier to find out what's actually happening as our support and developers can dive a little deeper into the issue.

Your SmartBear rep can arrange this

KR

Vincent

I cannot select a object on screen even after adding the object class to MSAA option