I cannot select a object on screen even after adding the object class to MSAA option

[hina]

Hi,

I cannot select a object on screen even after adding the object class to MSAA option. Please let me know what else can I do to achieve this.

When I record clicking the object, it just gives me the coordinates. Any help would be appreciated.

Thanks,

Hina

[vinniew]

Hi @hina 

Is it the correct MSAA pattern you are using ?

If you are unsure then select the astrix and rerecord your test. 

You could also try the same with UI Automation, add your class class

https://support.smartbear.com/testcomplete/docs/reference/test-objects/controls/desktop/uia/index.ht...

Bare in mind the astrix may cause performance issues so its just to see if it works.

Now, it may be a derived class or custom class you are using. 

Check out how to add them here in the 

https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/object-map...

We could also look at using other approaches to interact with your control, for example OCR which would be alot better than Co ordinates

https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/ocr/about.html

Aside from that I would recommend either reaching out to your SmartBear account manager/Representative, they book a call with an engineer to have a closer look or raise a ticket with support if they have more information. 

KR

Vinnie

[ebarbera]

Hi @hina - 

Would you be able to take a screenshot and show the object spy after spying on the object? Sometimes there are ways outside of MSAA/UIA to dive deeper into the object based on the control type. 

Thanks, 

Emma

[hina]

Hi,

Below is the screenshot from object spy

Thanks,

Hina

[hina]

I used the astrix and tried adding the class to UI Automation, nothing worked.

[vinniew]

Hi @hina 

Have you tried adding custom controls to the mapped objects 

https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/object-map...

Its difficult to tell exactly what the issue is, however mapped objects shows you what objects TC support out of the box. 

MSAA/UIA extends what we support out of the box. 

Using mapped objects, you can then add additional classes, perhaps classes which derive from a supported classes or custom classes etc. 

Try it out, see you get on. 

Failing I would suggest arranging a call with an engineer potentially opening a support case. 

It will be easier to find out whats actually happening. 

Your SmartBear rep can arrange this

KR

Vincent

[mattb]

Like Vincent said with UIA/MSAA,

But now could you try adding and enabling an asterisk in the Text Recognition current project property: https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/open-apps/...

[hina]

Under ObjectMapping, the "Add Class Name", "Add from screen" and "Remove Class Name" buttons are disabled, how can I enabled them.

[vinniew]

Hi @hina 

You just need to select the object name and expand the list of objects. 

The add/remove controls will then be selectable 

Vinnie

[hina]

Also, does it matter if there are two objects with the same class name? Because I added the WndClass in MSAA, and it works for one object and doesn't work for the second object with the same class name.