Forum Discussion
Hi,
Do you have the Intelligent Quality Add on? We could empower OCR as a workaround for now, and try to dive deeper into the object recognition through a support ticket, or a trouble shooting session through your SmartBear Representative.
OCR Tutorial: https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/ocr/tutorial.html
OCR is a part of the IQ add on, and it does require internet access through 443
No, I don't have Intelligent Quality Add on.
- ebarbera3 years agoStaff
Have you tried the TextRecognition option listed here: https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/text-recognition/about.html
Let me know.
Thanks,
Emma
- hina3 years agoContributor
Hi Emma, even Text Recognition doesn't work
- vinniew3 years agoStaff
Hi hina
Sorry to hear this still is affected.
There has been some great work arounds provided to no avail.
At this point I would suggest opening a support case.
It will be easier to find out what's actually happening as our support and developers can dive a little deeper into the issue.
Your SmartBear rep can arrange thisKR
Vincent
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