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How to use test complete with older version of browser- Ex. Firefox 36.0

Occasional Visitor

How to use test complete with older version of browser- Ex. Firefox 36.0

When try to automate an application which is compatible with Firefox 36.0. Test complete is not able to record and identify UI elements. Does test complete support backward compatible of browsers?

Champion Level 3

Have you checked all these steps for testing with Firefox?


If so, I would ask Support this question directly.  Here's their link:

Champion Level 3



I would suggest this sequence:

-- Check if required version of the browser is supported by the current version of TestComplete;

-- If the browser is not already supported, then use Version History ( to find out at what version of TestComplte support was stopped;

-- Get proper version of TestComplete from your Customer Portal (, install it on a separate box and use it for testing for this browser. (Note: You might need to create a new test project for older version of TestComplete and populate it with components (script units, execution plan, etc.) from your current test project).


  /Alex [Community Champion]
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