Failed to start TCHookX86.exe and can't find this exec program on TC14.

[Bingo]

When I start the testcomplete 14 . The dialog will appear and close it , testcomplete will close. we use float license for testcomplete14. --------------------------- TestComplete --------------------------- Failed to start the 'C:\Program Files (x86)\SmartBear\TestComplete 14\Bin\TCHookX86.exe' process: The system cannot find the file specified. TestComplete will be closed. --------------------------- OK ---------------------------

[tristaanogre]

Try a repair install of TC 14 on the machine in question.  It sounds like something got messed up in the registry or in the file installations.

[TanyaYatskovska]

Also, it makes sense to try starting TestComplete as an Administrator.

@Bingo, let us know if the issue wasn't resolved - we will be happy to assist more.

[Bingo]

Yeah, I have a try. But it can't solve my problem. Thanks.

[Bingo]

Thank you a lot. But reinstall can't solve this problem. I will try other ways.

[TanyaYatskovska]

Hi @Bingo,

Sad to hear this. If any of the posted suggestions don't help, I recommend that you contact our Support Team. I'm sure they will help you find the solution. You can reach out to them here:

https://support.smartbear.com/message/?prod=TestComplete

[Bingo · Accepted solution]

The reason is antivirus delete the .exe file which is from smartbear customer team.