Facing issue while launching browser using testcomplete - Firefox and Edge

[nandini_thota]

Hi Community,

Issue with Microsoft Edge:

I am using Testcomplete version:  15.44.11.7 and Edge version: 111.0.1661.44 (Official build) (64-bit)

when I am trying to launch a edge browser using below code in screenshot:

getting the issue:

JavaScript runtime error.
An internal error occurred while running the Microsoft Edge browser.
Details: Unspecified error

Issue with Firefox:

I am using Testcomplete version:  15.44.11.7 and Firefox version: 111.0(64-bit),

I am able to launch Firefox but not able to navigate to the URL.

Checked for the patches in the doc: https://support.smartbear.com/testcomplete/downloads/firefox-patches/

But I don't see the patches with the versions mentioned above.

Additional info: Launching and navigating using chrome without any issue

Can someone please help!

Thanks in advance,

Nandini.

[rraghvani]

I'm using TC v15.49.6.7 x64 and Edge v111.0.1661.44 (Official build) (64-bit), and it's able to launch the browser and navigate to https://smartbear.com/ without issues - using the same keyword test as you.

I suggest closing down all instances of Edge, including hidden ones (see Task Manager)

[nandini_thota]

Hi raghvani...thanks for responding!

I double checked in task manager but no browser instance is found

[rraghvani]

Can you convert your keyword test to script, and post the coding please?

[nandini_thota]

function Test4()
{
//Launches the specified browser and opens the specified URL in it.
Browsers.Item(btEdge).Run("https://smartbear.com/");
}

[rraghvani]

Then that should work. However, it's worth having a look at the Version History, something may have been fixed.

[vantaku01]

Hi Nandini,

First you need to setup the tested apps in your project.

then give the loacation of ".exe" file for tested application

later you should run the tested application and then navigate to the required browser.

Code as Follows:

function Edge_Browser()
{
TestedApps.msedge.Run();
Browsers.Item(btEdge).Navigate("https://smartbear.com/");
}

[nandini_thota · Accepted solution]

Used the below code for edge and its working fine for edge:

1. br = Browsers.Item(btEdge);

   br.RunOptions = "--do-not-de-elevate";

   br.Run(); 

[rraghvani]

Do you have UAC enabled?