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vglynn's avatar
vglynn
New Contributor
14 years ago

Error Log does not generate after update to Test Execute 8.0


We recently updated to TC & Test Execute 8.0 and have had several issues.  One being when we run our Suites or a single test in Test Execute, after the test has completed it's run it says that it is building the Log File but one never appears.  If you try to open it, you receive an error that it cannot create Bitmap File, then Test Execute gets shut down (kicked out).  We have disabled the Visualizer feature in our Suites and we are not using Keyword Testing.  The OS on this machine is XP and we are maxed out on memory (2 GB).  It is not happening in all of our Suites but we cannot determine anything different on this one.



Thanks for any help you can provide!!

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  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hi Veronica,


    Please follow the steps below to help us investigate the problem:


    1. Download a free trial version of AQtime 6, which is our profiling tool, from our web site. The trial can be requested on the following page of our web site:

    http://www.automatedqa.com/downloads/aqtime/


    2. Install the tool.


    3. Start AQtime with the -NotOpenApp command-line argument. For example, you can use the following command line:

    "c:\Program Files\Automated QA\AQtime 6\Bin\AQtime.exe" -NotOpenApp


    4. Select the 'File | New Project From Module...' main menu item.


    5. In the Open File dialog, select TestExecute's executable file and click Open.


    6. Take a look at the AQtime toolbar - there is a combo box. Open it and select the "Tracing | Exception Trace Profiler" item.


    7. Select the "Options | Options..." main menu command - the Options dialog will appear.


    8. Set the "Profiling Time | Event View | General | Exceptions | Depth shown" setting to 100 and click OK.


    9. Start TestExecute.


    10. Click the Run | Attach to Process... main menu item in AQtime.


    11. Select TestExecute's process from the list by double-clicking it and click Run in the dialog that appears after that.


    12. Reproduce the problem.


    13. After the problem occurs, right-click somewhere within the Event View panel (it is opened by default at the bottom of AQtime's window) and select the 'Save All...' item.


    14. Save the panel's contents to an HTML file and send me the file via our Contact Support form:

    http://www.automatedqa.com/support/message/

    Also, please send us an image of the error message you get.


    Thanks in advance.